Terms & Customer Service

**1. Order Processing:**  
- Har order ko verify aur process kiya jata hai 24–48 hours ke andar.  
- Aapko email ya WhatsApp se confirmation milti hai jab order process me hota hai.

**2. Payment:**  
- Hum secure payment gateways use karte hain.  
- Cash on Delivery (COD) Pakistan ke select cities me available hai.  

**3. Shipping & Delivery:**  
- Hum nationwide delivery provide karte hain.  
- Delivery ka time 2–7 business days ke andar hota hai (location ke hisaab se).  
- Tracking details har order ke liye email / WhatsApp ke zariye send ki jati hain.

**4. Returns & Refunds:**  
- Agar product damaged ya wrong ho to hum 7 days ke andar replacement / refund offer karte hain.  
- Refund process original payment method me ki jati hai.  

**5. Customer Support:**  
- Har customer ke queries aur complaints ko hum priority dete hain.  
- Contact karein:  
📧 Email: support@jawaddigitalh@gmail.com  
📱 WhatsApp: (03289875199)  

**6. User Responsibility:**  
- Customer ki zimmedari hai ke wo order details aur shipping address sahi provide kare.  
- Apex Store kisi bhi galat details ke case me liable nahi hoga.  

**7. Privacy & Security:**  
- Hum aapki personal information secure rakhte hain.  
- Details sirf order processing aur delivery ke liye use hoti hain.  

**8. Changes to Terms:**  
- Apex Store apni Terms & Customer Service Policy kabhi bhi update kar sakta hai.  
- Updated policy website par post kar di jati hai.